Research sites depend on participants who feel informed, respected, and well supported from screening through the final visit. This survey gives coordinators, site managers, and sponsors a structured way to hear how a study felt from the participant's side, covering the moments that most often shape retention and the willingness to enroll again.
The questions follow the order of a typical study journey. Participants start by naming the study phase and their participation status, then rate how clear the informed consent process was and say whether their questions were answered before signing. Next come ratings for coordinator responsiveness, team professionalism, and communication frequency, a choice of preferred contact channels, and questions about scheduling convenience, flexibility, and visit length.
Two sections adapt to each person. Questions about how quickly and clearly compensation was handled appear only for participants who say they received compensation or reimbursement, and questions about reporting side effects and the team's response appear only for those who report an adverse event. Everyone else moves straight past them, which keeps the survey shorter for people those topics do not apply to.
The survey closes with overall satisfaction, a 1 to 10 rating of how likely they are to recommend research participation, interest in future studies, and open space for what worked and what could improve. The participant ID field is optional, so sites can collect anonymous feedback or link a response to specific follow-up when a participant chooses to share it.
