Billing & Plans
Section titled “Billing & Plans”Is Fomr free to use?
Section titled “Is Fomr free to use?”Yes, Fomr offers a generous free tier. Create unlimited forms, collect unlimited responses, invite as many teammates as needed, customize styling, add logic, and more. Our free plan is perfect for individuals and small businesses.
We also offer premium plans with features like custom domains, removal of Fomr branding, advanced integrations, and priority support – but we’ll always maintain a capable free tier for our community.
What payment methods do you accept?
Section titled “What payment methods do you accept?”We accept all major credit cards (Visa, MasterCard, American Express). All payments are processed securely through Stripe.
Can I change plans anytime?
Section titled “Can I change plans anytime?”Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated accordingly.
Do you offer discounts?
Section titled “Do you offer discounts?”Yes, annual plans come with a significant discount compared to monthly billing. Check our pricing page for current rates.
Do you offer refunds?
Section titled “Do you offer refunds?”Yes, we offer a 7-day money-back guarantee for all premium plan purchases. You can request a refund by simply cancelling your plan in the billing management dashboard within 7 days. Learn more in our Refund Policy.
Product
Section titled “Product”How to get started with Fomr?
Section titled “How to get started with Fomr?”Getting started with Fomr is easy! Simply create an account and you’ll be able to build your first form using our intuitive drag-and-drop interface.
Alternatively, jump right into the editor to get a feel of how it works before signing up.
Can I create multi-page forms?
Section titled “Can I create multi-page forms?”Yes! You can create forms with multiple pages to break long forms into manageable sections. This improves user experience and increases completion rates.
Coming soon Do you support conditional logic?
Section titled “Coming soon Do you support conditional logic?”Absolutely. You can show or hide fields based on user responses, creating smart forms that adapt to user input and provide a personalized experience.
What form fields are available?
Section titled “What form fields are available?”Fomr supports all common field types: text inputs, dropdowns, checkboxes, radio buttons, file uploads, date pickers, number inputs, email validation, phone numbers, and more.
Coming soon Can I duplicate existing forms?
Section titled “Coming soon Can I duplicate existing forms?”Yes, you can duplicate any form to use as a starting point for new forms. This saves time when creating similar forms or variations.
Coming soon Are there form templates available?
Section titled “Coming soon Are there form templates available?”Yes, we provide pre-built templates for common use cases like contact forms, surveys, registrations, and feedback forms to help you get started quickly.
Coming soon Can I customize the appearance of my forms?
Section titled “Coming soon Can I customize the appearance of my forms?”Yes, you can customize colors, fonts, spacing, and add your company logo. Premium plans offer white-label options to remove Fomr branding entirely.
Can I use my own domain for forms?
Section titled “Can I use my own domain for forms?”Premium plans allow you to use custom domains so your forms appear on your own domain (e.g., forms.yourcompany.com).
Are forms mobile-friendly?
Section titled “Are forms mobile-friendly?”All Fomr forms are fully responsive and work perfectly on smartphones, tablets, and desktop computers without any additional setup.
Data & Responses
Section titled “Data & Responses”How many responses can I collect?
Section titled “How many responses can I collect?”The free plan allows unlimited responses. There are no caps on how many submissions you can receive.
Can I export my form data?
Section titled “Can I export my form data?”Yes, you can export responses in CSV format for use in Excel, Google Sheets, or other applications.
Do you provide real-time notifications?
Section titled “Do you provide real-time notifications?”Yes, you can set up email notifications to receive alerts when new responses are submitted. Configure different notification settings for each form.
Can I edit responses after submission?
Section titled “Can I edit responses after submission?”Form responses are read-only to maintain data integrity, but you can delete individual responses if needed.
Security
Section titled “Security”How secure is my data?
Section titled “How secure is my data?”Your data security is our top priority. All information is stored in secure, SOC 2 compliant data centers, and we follow strict data protection protocols that align with GDPR requirements. Regular audits and penetration testing ensure we maintain the highest security standards.
Read more about how Fomr handles data in our Privacy Policy.
Technical Support
Section titled “Technical Support”What browsers does Fomr support?
Section titled “What browsers does Fomr support?”Fomr works in all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated and using desktop or laptop for the best experience.
What’s your uptime guarantee?
Section titled “What’s your uptime guarantee?”We maintain 99.9% uptime with redundant infrastructure and monitoring. Our forms are hosted on reliable, enterprise-grade servers with global CDN support. Check our status page for real-time updates.