The Multi Choice component displays a list of options where respondents can select exactly one answer. Using radio button-style selection, it’s designed for mutually exclusive choices where only one option can be true.
When to use Multi Choice
Section titled “When to use Multi Choice”Multi Choice is ideal for:
- Yes/No questions
- Single-answer survey questions
- Preference selection
- Rating categories (Excellent/Good/Fair/Poor)
- Any question where only one answer is valid
Adding a Multi Choice component
Section titled “Adding a Multi Choice component”-
Open your form in the editor
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Drag the Multi Choice component from the left sidebar onto your form
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Click the component to select it and configure its settings
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Add your options in the settings panel
Configuration options
Section titled “Configuration options”Question label
Section titled “Question label”The main question or prompt displayed above the options.
Tips for effective labels:
- Ask a clear, specific question
- Make it obvious that only one answer is expected
Examples:
- “What is your preferred contact method?”
- “How satisfied are you with our service?”
- “Which plan best fits your needs?”
Description
Section titled “Description”Optional helper text that appears below the question label.
When to use descriptions:
- To provide context for the options
- To clarify what each option means
- To guide the selection decision
Examples:
- “Select the option that best describes your situation”
- “Choose based on your primary use case”
Options list
Section titled “Options list”The list of choices available for selection.
To manage options:
- Click to add new options
- Drag to reorder options
- Click the delete icon to remove options
- Edit option text directly
Tips for options:
- Keep options mutually exclusive
- Use parallel structure in option text
- Order logically (best to worst, most to least, etc.)
- Limit to 5-7 options for best usability
Variant
Section titled “Variant”Choose how options are labeled:
| Variant | Display | Best For |
|---|---|---|
| Number | 1, 2, 3, 4… | Ordered lists, rankings |
| Alphabet | A, B, C, D… | Quiz-style questions |
Randomize order
Section titled “Randomize order”Toggle to display options in a random order each time the form is loaded.
When to use randomization:
- To prevent order bias in surveys
- For research where response patterns matter
- When no logical ordering exists
When NOT to use randomization:
- When options have a natural order (e.g., satisfaction scales)
- When users expect a specific sequence
- For Yes/No questions
Required
Section titled “Required”Toggle whether a selection must be made before the form can be submitted.
When enabled:
- An asterisk (*) appears next to the question label
- Users must select an option to submit
- A validation message appears if no selection is made
Tips for effective use
Section titled “Tips for effective use”Keep options mutually exclusive. Each option should be clearly distinct. If options overlap, respondents may be confused about which to choose.
Use logical ordering. For scales (satisfaction, frequency), order from positive to negative or high to low consistently.
Limit the number of options. More than 7 options can be overwhelming. If you need more, consider a dropdown.
Include “Other” carefully. If you add an “Other” option, consider pairing it with a follow-up text field.
Randomize for unbiased results. In surveys, the first option often gets selected more. Randomizing helps prevent this bias.
Match the variant to context. Use numbers for ordered scales, letters for quiz-style questions.
Multi choice vs. dropdown
Section titled “Multi choice vs. dropdown”| Aspect | Multi Choice | Dropdown |
|---|---|---|
| Visibility | All options visible | Options hidden until clicked |
| Best for | 2-5 options | 5+ options |
| Interaction | Single click to select | Click to open, then select |
| Space | Takes more vertical space | Compact |
| Scanning | Easy to compare options | Must open to see options |
Validation
Section titled “Validation”When multi choice is marked as required:
- One option must be selected before submission
- A validation message appears if submitted without selection
- The component is highlighted to draw attention
Accessibility
Section titled “Accessibility”The Multi Choice component is built with accessibility in mind:
- Proper radio button group semantics
- Keyboard navigation (Arrow keys to move, Space to select)
- Screen reader compatible with proper labeling
- Focus states are clearly visible
- Labels are clickable to select options
Handling responses
Section titled “Handling responses”Multi choice responses in your form results:
- Show the selected option text
- Can be filtered by selection
- Are included in exports
- Allow analysis of response distribution
Related
- Dropdown - For single selection with many options
- Checkboxes - For multiple selection
- Linear Scale - For numeric scale ratings
- Rating - For star-based ratings
Need help?
For additional assistance with the Multi Choice component, check our FAQ section or contact our support team.