The Thank You component creates the completion screen that respondents see after successfully submitting your form. It’s your opportunity to confirm the submission, express gratitude, and guide users on next steps.
When to use Thank You
Section titled “When to use Thank You”Every form should have a Thank You page to:
- Confirm successful submission
- Thank respondents for their time
- Provide next steps or expectations
- Create a positive final impression
- Optionally redirect users elsewhere
Adding a Thank You component
Section titled “Adding a Thank You component”-
Open your form in the editor
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Drag the Thank You component from the left sidebar onto your form
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Position it at the end of your form (after all questions)
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Customize the message and settings
Configuration options
Section titled “Configuration options”The main heading displayed on the thank you page.
Examples:
- “Thank you!”
- “Submission received”
- “You’re all set!”
- “Thanks for your feedback”
Message
Section titled “Message”The body text that appears below the title. Use this to provide additional information or next steps.
Examples:
- “We’ve received your submission and will be in touch soon.”
- “Your response has been recorded. Thank you for your time!”
- “We appreciate your feedback. It helps us improve.”
Choose an icon to display on the thank you page:
| Option | Description |
|---|---|
| None | No icon displayed |
| Check | Static checkmark icon |
| Animated | Animated checkmark with motion |
The animated option adds a celebratory feel to the completion experience.
Confetti effect
Section titled “Confetti effect”Toggle a confetti animation that plays when the thank you page is displayed.
When to use confetti:
- Celebratory forms (registrations, signups)
- Contest entries
- Achievement completions
- Fun, casual forms
When to skip confetti:
- Professional or formal forms
- Serious topics (complaints, support requests)
- Simple contact forms
Redirect URL
Section titled “Redirect URL”Automatically redirect users to a different page after submission.
Use cases:
- Redirect to your website’s homepage
- Send to a specific landing page
- Link to additional resources
- Redirect to a calendar booking page
How it works:
- User submits the form
- Thank you page displays briefly
- User is automatically redirected to the specified URL
Tips for effective use
Section titled “Tips for effective use”Confirm the action. Make it clear that the submission was successful. Users should have no doubt their response was received.
Set expectations. If you’ll follow up, say when. If there’s no follow-up, let them know.
Match the tone. The thank you page should match the form’s overall tone—professional for business forms, friendly for casual surveys.
Keep it brief. Users have completed their task. A short, clear message is more effective than a lengthy one.
Use visuals appropriately. Confetti and animated icons are fun but not suitable for every form.
Consider the redirect. If using redirect, ensure the destination page is relevant and provides value.
Thank you page best practices
Section titled “Thank you page best practices”Always include one. Never leave users wondering if their submission went through.
Personalize when possible. Even a simple “Thank you, [Name]!” feels more personal (if you collected their name).
Provide next steps. Tell users what happens next or what they should do.
Include contact info. For support forms, remind users how to reach you if needed.
Test the experience. Submit a test response to see exactly what users experience.
Accessibility
Section titled “Accessibility”The Thank You component is built with accessibility in mind:
- Proper heading structure
- Screen reader announces completion
- Animations respect reduced motion preferences
- Clear, readable text
Handling redirects
Section titled “Handling redirects”When using the redirect feature:
- The thank you page displays briefly before redirect
- Users can see the confirmation before being redirected
- If redirect fails, users remain on the thank you page
- External URLs open in the same tab
Related
- Page Navigation - For form navigation and submit buttons
- Text - For adding content within the form
- Divider - For visual organization
Need help?
For additional assistance with the Thank You component, check our FAQ section or contact our support team.