Partial Responses help you recover useful answers from people who started a form but did not submit it. Published forms save valid in-progress answers in the background, so Pro teams can review meaningful incomplete responses alongside completed submissions.
What gets saved
Section titled “What gets saved”Fomr saves meaningful in-progress answers from published forms. If a respondent refreshes the page or returns in the same browser session, Fomr can restore those answers.
Respondents should finish in the same browser tab. Saved progress may be recoverable for up to 12 hours, but it is not a save-for-later link and cannot be continued on another device. Closing the tab or clearing browser data can prevent recovery.
Changed forms and expired sessions
Section titled “Changed forms and expired sessions”If someone’s session expires, Fomr asks them to reload the page and start again.
Respondents will need to enter their answers and upload files again. Reloading after this message does not restore their previous progress.
Partial Responses do not block someone from finishing the form when duplicate response prevention is enabled. Only completed responses are checked.
Free vs Pro access
Section titled “Free vs Pro access”| Plan | Partial Response access |
|---|---|
| Free | See how many Partial Responses your form has received |
| Pro | View, filter, export, and delete Partial Responses, and turn future capture on or off |
Free organizations cannot open, export, delete, disable capture, or otherwise manage Partial Response rows.
Review partial responses
Section titled “Review partial responses”Partial Responses appear in the Responses table for Pro organizations.
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Open your form in the editor
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Click the Responses tab
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Look for rows marked as partial
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Open a row to review the answers that were captured
Unanswered fields are left blank, so you can tell which parts of the form the respondent reached before leaving.
Filter partial responses
Section titled “Filter partial responses”Use response filters when you only want to review completed submissions. This keeps your response table focused when you are exporting final records, reporting on complete answers, or following up only with submitted forms.
Export partial responses
Section titled “Export partial responses”Pro CSV exports include a Response status column. Use that column to separate completed and partial responses in spreadsheets, dashboards, or follow-up workflows.
Turn off future capture
Section titled “Turn off future capture”Save partial responses is enabled by default. Turning it off affects the live form immediately, does not require republishing, and stops future partial capture without deleting existing meaningful Partial Responses.
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Open your form in the editor
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Go to Configure
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Open General > Behavior
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Turn Save partial responses off
You can turn the setting back on later if you want the form to capture new Partial Responses again.
Best practices
Section titled “Best practices”Treat partial responses as incomplete records. An application with contact details saved may still be missing required answers or the respondent’s final confirmation.
Keep capture enabled for longer forms. Longer forms have more abandonment risk, so Partial Responses can recover useful context.
Use filters for reporting. Filter out partial rows when you need only completed submissions.
Check response status in exports. Use the Response status column before importing data into another system.
Review sensitive forms carefully. If a form collects sensitive information, make sure Partial Response capture matches your data handling expectations.
